Secretary (OA)

Internal Revenue Service; Washington (District of Columbia); Remote; USD 59,000 - 83,000; Full time

Benefits offered by this job

Telework eligible

Job summary

The Internal Revenue Service is hiring for a position in the District of Columbia. This role includes managing appointment schedules, screening calls and visitors, and handling confidential documents.

The vacancy notes a posted pay range and telework eligibility, with a standard day schedule Monday through Friday. The duties emphasize review of management documents for clarity and adherence to policy, maintenance of confidential files, and routing of correspondence to executives.

Qualifications

• A college or university degree generally must be from an accredited college or university recognized by the U.S. Department of Education.
• FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
• Provide evidence that foreign credentials are at least equivalent to U.S. education during application.
• Evaluator references: NACES or AICE (National Association of Credential Evaluation Services / Association of International Credentials Evaluators).

Responsibilities

• Maintains appointment schedules and final commitments; screens calls and visitors.
• Edits and critiques internal management documents for clarity and content.
• Maintains confidential files and reviews incoming mail and correspondence.
• Determines routing of correspondence to executives and sets deadlines.
• Performs substantive review of documents for conformance with IRS policy.

Education

Bachelor's degree

Job description

• Schedule: Tour of Duty:DayShift, Monday-Friday 8:00am-4:30pm, 40 hours per week

WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - Operation Support REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Key Responsibilities

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. The incumbent maintains appointment schedules making final commitments. Screens all calls and visitors and determines which calls can be answered personally and which should be directed elsewhere.

Edits and offers a critique on internal management documents, pointing out aspects such as lack of clarity or understandability and questions on substantive content. Maintains the confidential files of all sensitive material. Also establishes and maintains general administration and other confidential files in the immediate office. Receives and reviews all incoming mail and correspondence. Refers only that which requires personal attention.

Determines what correspondence should be routed to the Executive Staff Members and others and sets controls and deadlines. Conducts a thorough substantive review of all correspondence and action documents prepared for signature to ascertain conformance with established Internal Revenue Service policy, adequacy and clarity of information, format, and expressed view of the manager.

Attempts to resolve conflicts through consultation with the subordinate officials or, if necessary, calls the problem to the attention of the manager. STANDARD POSITION DESCRIPTIONS (SPD): PD92394 Visit the IRS SPD Library to access the position descriptions.

Requirements & Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Which agency is hiring for this position?

This position is with Internal Revenue Service, Department of the Treasury.

What is the salary for this position?

The posted pay range is $59095 – $83119/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-22.

What is the work schedule?

This is a Tour of Duty:DayShift, Monday-Friday 8:00am-4:30pm, 40 hours per week position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.