Technical Account Manager - Tire Equipment & Automation

Qualified Professional and Technical; Farmington Hills (MI); Remote; USD 90,000 - 120,000; Full time

Job summary

Qualified Professional and Technical is seeking an experienced Technical Account Manager to manage and grow relationships with tire manufacturing customers. You will serve as the primary contact for assigned accounts, understanding operations, equipment needs and future requirements, while coordinating with engineering and service teams.

You will identify opportunities for additional equipment, automation, and related solutions, support proposals and negotiations, and maintain CRM data while

Qualifications

• 5+ years of experience in technical account management, technical sales, capital equipment, industrial machinery, or automation.
• Experience with tire manufacturers or tire manufacturing industry is strongly preferred.
• Strong understanding of industrial equipment, manufacturing processes and technical applications.
• Ability to interpret customer specifications, technical requirements, AutoCAD drawings and machinery concepts.
• Proven ability to build long-term customer relationships and expand existing accounts.

Responsibilities

• Manage and strengthen relationships with existing tire manufacturing customers.
• Serve as primary point of contact for assigned accounts and ongoing projects.
• Understand customer operations, equipment needs, production challenges, and future requirements.
• Identify opportunities for additional equipment, upgrades, service, automation and related solutions.
• Coordinate with engineering, manufacturing, operations and service teams to address customer needs.
• Support proposals, quotations, technical discussions and commercial negotiations.
• Review customer specifications, equipment requirements and AutoCAD drawings as needed.
• Conduct customer visits, business reviews, technical presentations and equipment discussions.
• Maintain regular communication throughout sales, installation and post installation process.
• Monitor customer satisfaction and proactively address issues before they become problems.
• Maintain accurate account and opportunity information within the company CRM.
• Participate in industry trade shows, conferences and customer events as appropriate.
• Share customer feedback and market intelligence with leadership and internal teams.

Skills

Technical account management

Technical sales

Capital equipment

Industrial machinery

Automation

Customer relationship growth

Cross-functional collaboration

Travel 15-20%

Tools

AutoCAD

Job description

Qualified Professional and Technical is seeking an experienced Technical Account Manager to manage and grow relationships with tire manufacturing customers. You will serve as the primary contact for assigned accounts, understanding operations, equipment needs and future requirements, while coordinating with engineering and service teams.

You will identify opportunities for additional equipment, automation, and related solutions, support proposals and negotiations, and maintain CRM data while