Technical Account Manager – Spanish Speaker

Coralogix; Plano (TX); On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Healthcare benefits

Dental benefits

Mental health benefits

401(k) plan with match

Paid time off

Paid sick time

Job summary

Coralogix is seeking an Onboarding Technical Account Manager to lead the technical onboarding of new customers, drive rapid time-to-value, and establish a foundation for strong adoption across teams. You will bridge the platform with customer goals, own complex implementations, troubleshoot, and develop artifacts.

Fluency in Spanish and English is required, with hands-on DevOps and cloud observability experience.

Qualifications

• Deep technical knowledge in DevOps, cloud, and observability tools.
• Hands-on experience with customer-facing delivery and post-sale services.
• Ability to integrate data pipelines and troubleshoot complex issues.

Responsibilities

• Lead onboarding for customers, from integrations to trainings and troubleshooting.
• Address customers' technical requirements and business goals with artifacts.
• Engage with stakeholders across levels to drive product adoption.
• Coordinate with internal teams to map customer needs to product roadmap.

Skills

DevOps

Cloud

Observability tools

Customer facing

QBRs

Education

BSc in Computer Science or Engineering

Job description

Coralogix is rebuilding the path to observability using a real-time streaming analytics pipeline that provides monitoring, visualization, and alerting capabilities without the burden of indexing. By enabling users to define different data pipelines per use case, we provide deep Observability and Security insights, at an infinite scale, for less than half the cost.

About the Position

Technical Account Managers at Coralogix play a vital role in the customer journey, leading the technical onboarding process from the moment a deal is signed. Their mission is to set customers up for long-term success by ensuring a smooth implementation, rapid time-to-value, and the foundation for strong adoption.

We are looking for hands‑on, detail-oriented professionals with strong technical background and customer‑facing experience who can bridge the gap between our platform and the customer’s real‑world goals. Strong preference to someone who is blingual (spanish speaking).

Onboarding Technical Account Managers hold a senior‑level position and are responsible for leading customers through one of the most critical phases of their journey. They are expected to manage complex implementations, resolve technical challenges with confidence, and clearly demonstrate product value—all while engaging with stakeholders across levels, from hands‑on engineers to senior executives.

Responsibilities:

• Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting


• Solve customer’s technical problems by adopting the platform, integrating new data and existing integrations


• Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value


• Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available.


• Build a successful and ongoing game plan for each customer based on a specific data analysis and customer’s needs


• Establishing relationships and engaging with technical counterparts to drive product adoption


• Advocate internally for customer needs within Coralogix and influence a product development roadmap


• Native level of Spanish and English- Must


• High technical knowledge in DevOps / Cloud / Observability tools


• at least 2 years Experience in customer facing positions in post sale, delivery, services, stakeholder management, lead QBR’s


• Hands-on experience in technical integrations and complex troubleshooting

Nice to have

• Industry knowledge and opinions on Monitoring, Observability, Log Management, SIEM


• Strong presentation skills with the ability to establish credibility with executives


• Hands‑on Engineering/DevOps background — advantage


• Comfortable coding in any high‑level programming language (Java, Go, Python) – advantage


• BSc degree in Computer Science / Engineering – advantage


• Experience in SAAS B2B software companies – advantage

Cultural Fit

We're seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we'd love to hear from you.

Compensation and rewards

• The on-target earnings range for this role is $160,000 – $200,000. When determining your salary, we consider your experience, skills, education, and work location.


• Our total compensation package includes comprehensive and inclusive employee benefits for healthcare, dental, and mental health benefits, a 401(k) plan and match, paid sick time and paid time off.

Coralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply.