Technical Account Manager – Spanish Speaker

Coralogix; Dallas (TX); On-site; USD 160,000 - 200,000; Full time

Job summary

Coralogix is seeking a Technical Account Manager to guide customers through onboarding, integrations, and value realization. You will work hands-on with DevOps, cloud, and observability data to ensure rapid time-to-value and long-term adoption.

The role demands bilingual Spanish and English communication and fluency in translating technical concepts for executives. As a senior TAM, you will manage complex deployments, resolve challenges confidently, and collaborate with engineers and

Qualifications

• Native level of Spanish and English required.
• Strong technical background in DevOps/Cloud/Observability tools.
• 2+ years in customer-facing roles post-sale, delivery, services or stakeholder management.
• Hands-on experience with technical integrations and troubleshooting.

Responsibilities

• Lead onboarding, from new integrations to artifacts and trainings.
• Resolve customer technical problems by adopting the platform and integrating data.
• Align customer requirements and business goals to deliver value.
• Leverage platform knowledge to guide data analysis and solution design.
• Build ongoing customer game plans and drive product adoption with stakeholders.
• Engage with technical teams to champion customer needs within Coralogix.
• Advocate for customers and influence the product roadmap.

Skills

Spanish language

English language

DevOps knowledge

Observability tools

Education

BSc in CS/Engineering

Job description

About The Position

Coralogix is rebuilding the path to observability using a real-time streaming analytics pipeline that provides monitoring, visualization, and alerting capabilities without the burden of indexing. By enabling users to define different data pipelines per use case, we provide deep Observability and Security insights, at an infinite scale, for less than half the cost.

Technical Account Managers

At Coralogix play a vital role in the customer journey, leading the technical onboarding process from the moment a deal is signed. Their mission is to set customers up for long‑term success by ensuring a smooth implementation, rapid time-to-value, and the foundation for strong adoption.

We are looking for hands‑on, detail-oriented professionals with strong technical background and customer‑facing experience who can bridge the gap between our platform and the customer's real‑world goals. Strong preference to someone who is blingual (spanish speaking). Onboarding Technical Account Managers hold a senior‑level position and are responsible for leading customers through one of the most critical phases of their journey. They are expected to manage complex implementations, resolve technical challenges with confidence, and clearly demonstrate product value—all while engaging with stakeholders across levels, from hands‑on engineers to senior executives.

Responsibilities

• Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting
• Solve customer's technical problems by adopting the platform, integrating new data and existing integrations
• Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value
• Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available.
• Build a successful and ongoing game plan for each customer based on a specific data analysis and customer's needs
• Establishing relationships and engaging with technical counterparts to drive product adoption
• Advocate internally for customer needs within Coralogix and influence a product development roadmap

Requirements

• Native level of Spanish and English- Must
• High technical knowledge in DevOps / Cloud / Observability tools
• at least 2 years Experience in customer facing positions in post sale, delivery, services, stakeholder management, lead QBR's
• Hands‑on experience in technical integrations and complex troubleshooting

Nice to have

• Industry knowledge and opinions on Monitoring, Observability, Log Management, SIEM
• Strong presentation skills with the ability to establish credibility with executives
• Hands‑on Engineering/DevOps background – advantage
• Comfortable coding in any high‑level programming language (Java, Go, Python) - advantage
• BSc degree in Computer Science / Engineering - advantage
• Experience in SAAS B2B software companies - advantage

Cultural Fit

We're seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we'd love to hear from you.

Compensation and rewards

• The on-target earnings range for this role is $160,000 - $200,000. When determining your salary, we consider your experience, skills, education, and work location.
• Our total compensation package includes comprehensive and inclusive employee benefits for healthcare, dental, and mental health benefits, a 401(k) plan and match, paid sick time and paid time off.

Coralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply.