Technical Account Manager - Spanish Speaker

Coralogix; New York (NY); On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Healthcare

Dental coverage

Mental health benefits

401(k) plan

Paid time off

Job summary

Coralogix in the United States is seeking an Onboarding Technical Account Manager to lead the technical onboarding for new customers. You will guide deployments, integrations, and artifact creation while ensuring quick time-to-value and strong adoption.

The role requires hands-on engineering, DevOps knowledge, and excellent communication in English and Spanish. You will collaborate with engineers and executives, shaping success plans and advocating customer needs within Coralogix.

Qualifications

• Hands-on, detail-oriented professional with strong technical background and customer-facing experience.
• Experience bridging platform tech with real-world customer goals.
• Strong preference for bilingual Spanish and English.
• Onboarding including integrations, artifacts, trainings, and troubleshooting.
• Background in DevOps / Cloud / Observability is a plus.

Responsibilities

• Lead the onboarding process, from new integrations to trainings and troubleshooting.
• Solve customers' technical problems by adopting the platform and integrating data.
• Understand customers' technical requirements and business goals to deliver value.
• Know Log Management / Observability markets and advise best practices.
• Create a game plan for each customer based on data analysis and needs.
• Establish relationships with technical counterparts to drive product adoption.
• Advocate for customer needs within Coralogix and influence roadmap.
• Native level of Spanish and English; participate in cross-functional discussions.

Skills

DevOps

Cloud

Observability

Java

Go

Python

Spanish language

English language

Education

BSc in Computer Science / Engineering

Job description

Coralogixis rebuilding the path to observability using a real-time streaming analytics pipeline that provides monitoring, visualization, and alerting capabilities without the burden of indexing. By enabling users to define different data pipelines per use case, we provide deep Observability and Security insights, at an infinite scale, for less than half the cost.

About the Position

Technical Account Managers at Coralogix play a vital role in the customer journey, leading the technical onboarding process from the moment a deal is signed. Their mission is to set customers up for long-term success by ensuring a smooth implementation, rapid time-to-value, and the foundation for strong adoption.

We are looking for hands-on, detail-oriented professionals with strong technical background and customer-facing experience who can bridge the gap between our platform and the customer’s real-world goals. Strong preference to someone who is blingual (spanish speaking).

Onboarding Technical Account Managers hold a senior-level position and are responsible for leading customers through one of the most critical phases of their journey. They are expected to manage complex implementations, resolve technical challenges with confidence, and clearly demonstrate product value—all while engaging with stakeholders across levels, from hands-on engineers to senior executives.

Responsibilities

• Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting

• Solve customer's technical problems by adopting the platform, integrating new data and existing integrations

• Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value

• Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available.

• Build a successful and ongoing game plan for each customer based on a specific data analysis and customer's needs

• Establishing relationships and engaging with technical counterparts to drive product adoption

• Advocate internally for customer needs within Coralogix and influence a product development roadmap

• Native level of Spanish and English- Must

• Background knowledge of DevOps / Cloud / Observability

• Industry knowledge and opinions on Monitoring, Observability, Log Management, SIEM

• Hands-on experience in technical integrations and complex troubleshooting

• Experience in customer facing positions and excellent customer-facing skills

• Excellent communication skills in English, both written and verbal.

• Strong presentation skills with the ability to establish credibility with executives

• Hands-on Engineering/DevOps background - advantage

• Comfortable coding in any high-level programming language (Java, Go, Python) - advantage

• BSc degree in Computer Science / Engineering -advantage

• Experience in SAAS B2B software companies - advantage

Cultural Fit

We're seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we'd love to hear from you.

Compensation and rewards

• The on-target earnings range for this role is $160,000 - $200,000. When determining your salary, we consider your experience, skills, education, and work location.
• Our total compensation package includes comprehensive and inclusive employee benefits for healthcare, dental, and mental health benefits, a 401(k) plan and match, paid sick time and paid time off.

Coralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply.