Technical Account Manager

NCAB GROUP; Largo (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) matching

Short & long-term disability

Life insurance

Job summary

NCAB Group is seeking a Technical Account Manager in Largo, FL to join a global, fast-growing team. You will act as the primary contact for customers, supporting outside sales and driving long-term relationships in a dynamic PCB manufacturing environment.

Ideal candidates bring proven technical sales experience, PCB knowledge, and strong communication skills. Expect a collaborative culture, competitive compensation with bonus opportunities, and comprehensive benefits starting day one.

Qualifications

• Proven experience in technical sales support or account management.
• Knowledge of PCBs and PCB manufacturing processes.
• Strong negotiation and customer-relations skills.
• Excellent communication abilities with customers and internal teams.

Responsibilities

• Serve as primary liaison for customers and outside sales teams.
• Build and maintain strong customer relationships with a proactive approach.
• Manage accounts through the entire sales cycle from order to fulfillment.
• Provide clear, professional communication and negotiation for seamless experiences.
• Collaborate in a team-driven environment with short decision lines.
• Be a solutions-focused partner rather than just taking orders.

Skills

Technical sales experience

Account management

PCB knowledge

Negotiation skills

Strong communication

Organizational skills

Order entry/ERP systems

Education

Associate’s degree in business or related field

Job description

In the burning heat, up in space, in the freezing cold, inside our bodies or just in our everyday lives.No matter where, our PCBs must deliver what they promise, every day, every time and always. This is why we need you.

We are currently more than 686 persons working together in our 19 companies all around the world. If you want to develop together with a multicultural company in constant growth – join us!

What kind of specialist are you?

TECHNICAL

INSIDE SALES

OUTSIDE SALES

The core of our business.

The face of our company building strong relationships.

BUSINESS SUPPORT

The backbone that supports our business.

Meet some of our employees

Meet Tiziana Melfi, Customer Support at NCAB Group Italy

Technical Account Manager

USA, Largo FL, USA

At NCAB Group, it is our people that make us unique. You will work in a global and fast-growing environment with high employee engagement and continuous competence development. Join us on our journey to become the Number 1 PCB producer, wherever we are.

At NCAB Group, as a Technical Account Manager professional, you'll join a passionate and collaborative team offering you the opportunity to contribute, learn and grow together. Your team in Largo, Florida is happy to welcome you!

Since 1993, our focus has been on delivering high-quality PCB solutions by combining global expertise with local support. Inspired by our vision, Making PCBs easy, we build long-term partnerships based on trust, quality and technical excellence.

On our growth past we invest in people, digital transformation and sustainable business practices—creating opportunities to learn, grow and make an impact.

WHAT YOU WILL DO

• Serve as the primary point of contact for customers, outside sales, and be part of the technical sales teams.
• Build and maintain strong customer relationships with a proactive and solution-driven approach.
• Manage accounts throughout the entire sales cycle—from order placement to fulfillment.
• Provide exceptional communication and negotiation skills to ensure seamless customer experiences.
• Collaborate in a value-driven, team-oriented environment with short decision-making channels.
• Focus on problem-solving rather than just taking orders—be a solutions provider!

WHAT’S IN IT FOR YOU?

• Work with a sense of purpose
• Enjoy a good onboarding, mentoring, social engagement, possibilities, work life balance, the team, continuous training/education and room to grow

WHO ARE YOU?

• Proven experience in Technical Sales support/Account Manager with a track record of customer success
• Must have a knowledge of PCBs' and PCB Manufacturing
• Strong negotiation skills and the ability to manage long sales/order cycles.
• Exceptional communication—comfortable picking up the phone and engaging directly with customers.
• Highly organized, detail-oriented, and able to work independently in a fast-paced environment.
• Experience with order entry/enterprise systems is a plus.
• Knowledge of the Printed Circuit Board (PCB) industry is required.
• Associate’s degree in business or related field required or 5-10 years of related experience.
• Competitive Compensation: salary + bonus- (DOE)
• Comprehensive Benefits: Health, Dental, Matching 401(k), Short & Long-term Disability, and $25K Life Insurance—all starting Day 1.
• Professional Growth: Tailored 90-day onboarding program + ongoing training.

Engagement

We believe that being satisfied with one’s work is not enough – we want our employees to be engaged, since it leads to higher employee and customer satisfaction, profit and growth.

Learning & Development

Reaching your full potential is vital for our success. To achieve that we offer for example our global online learning platform – NCAB Academy – as well as global training programs in sales, customer support, tech and leadership.

Meeting, sharing & collaborating is important to make creativity and innovation possible to flourish, as well as to strengthen our corporate culture worldwide. That is why the NCAB United conferences, global onboarding and training programs, and the other cross-border activities that we do are invaluable.

Employer of the year finalist 2026

We have the honor to be awarded second place 2026 in Brilliant Awards Employee Experience – Employer of the year in the construction, manufacturing and industrial sector. We are also proud to have won 2024 and 2022, be awarded second place 2020 and third place in 2018. All thanks to our high engagement score.

Give Back Day – our way to give back to society

We know that giving makes people happier. Therefore, all employees at NCAB Group are free to spend one working day per year on any non‑profit activity of their choice – a Give Back Day. We are convinced that this day is not only an opportunity for joy and wellbeing, but also inspires us and others to give back to the society.

Making PCBs easy

Making PCBs easy is our vision. It drives us to keep raising the bar, so innovation can become products we can all rely on.

The PCB – the heart of all electronics – can be a complex product. We seek to be at the front line of PCB technology development.

Sustainable business
– our responsibility

NCAB Group values have been built by all employees. They are based on the premise that all employees, regardless of position, should be able to make their own decisions in line with the company’s strategy.