Technical Account Lead - Real-Time Streaming Platform

Ververica; Colorado; Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

Equity

Performance bonus

Remote-first culture

Generous vacation

Job summary

Ververica, the original creator of Apache Flink, seeks a Technical Account Manager to lead technical relationships across the Americas. You will design, deploy and optimize stream processing on the Ververica Unified Streaming Data Platform, working closely with customers and engineers.

In this role you will deepen Flink expertise, support migrations to real-time processing, and participate in pre-sales, QBRs and on-call rotations. Fluent English and strong troubleshooting are essential.

Qualifications

• 3+ years in a customer-facing technical role (TAM, Solutions Engineer, etc.).
• Hands-on Kubernetes experience is essential.
• Experience with at least one major public cloud (AWS, Azure or Google Cloud).
• Ability to read Java code, with working knowledge of Java 11+ and JVM basics.
• Working knowledge of SQL, including streaming queries.
• Experience with distributed data processing or streaming systems (Flink, Kafka, Spark, etc.).
• Proven ability to diagnose and resolve complex technical issues under time pressure.
• Ability to manage several accounts and projects, set priorities and meet deadlines.
• Clear written and spoken English for engineers and executives.

Responsibilities

• Own the technical relationship with a portfolio of Americas customers from onboarding through renewal and expansion.
• Guide customers in designing and optimizing their stream processing on Ververica Platform.
• Advise on Flink job design, deployment models and monitoring strategies.
• Troubleshoot pipelines, connectors and clusters and identify weak spots before incidents.
• Lead incident triage and root-cause analysis and build operational playbooks.
• Support migrations from legacy or batch systems to real-time processing.
• Assist pre-sales with technical discovery, PoCs and architecture reviews.
• Conduct quarterly business reviews with strategic customers to align goals and roadmap.
• Represent Ververica in customer meetings and roadmap sessions; join on-call rotation.

Skills

Kubernetes

Public cloud

Java

SQL

Streaming systems

English

Customer-facing

Troubleshooting

Tools

Grafana

Prometheus

Datadog

Dynatrace

Job description

Ververica, the original creator of Apache Flink, seeks a Technical Account Manager to lead technical relationships across the Americas. You will design, deploy and optimize stream processing on the Ververica Unified Streaming Data Platform, working closely with customers and engineers.

In this role you will deepen Flink expertise, support migrations to real-time processing, and participate in pre-sales, QBRs and on-call rotations. Fluent English and strong troubleshooting are essential.