Tech Training & Adoption Specialist

CHSGa; Illinois; On-site; USD 55,000 - 75,000; Full time

Job summary

CHSGa IT is seeking an IT Training Specialist to deliver in-person and virtual training on core Microsoft 365 tools and enterprise applications. You will develop guides and resources, respond to user questions, and gather feedback to improve materials and delivery.

The role emphasizes clear communication, strong organizational skills, and a willingness to learn, within a healthcare-focused non-profit environment that values servant leadership.

Qualifications

• Bachelor’s degree or equivalent combination of education/certification/experience in technology training or related fields.
• Experience delivering or developing training for Microsoft 365, collaboration platforms, or enterprise technology tools is preferred.
• Experience in healthcare or regulated industry is advantageous.

Responsibilities

• Deliver instructor-led in-person and virtual training sessions on core technology tools.
• Develop job aids, user guides, and learning resources for Microsoft 365 and enterprise applications.
• Respond to basic technology questions and direct users to resources.
• Gather feedback from participants to improve training materials and delivery.
• Engage in ongoing self-learning to expand knowledge in healthcare and technology domains.
• Promote the image of the System with servant leadership and open communication.
• Contribute to committees, workgroups, projects, and other collaborative efforts.
• Performs other duties to ensure success of the System.

Skills

Interpersonal skills

Customer-service focus

Explain technical concepts

Microsoft 365 knowledge

Organizational skills

Willingness to learn

Written and verbal communication

Education

Bachelor’s degree in Information Systems, Education, Communications, Business Administration, Healthcare Management, or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

CHSGa IT is seeking an IT Training Specialist to deliver in-person and virtual training on core Microsoft 365 tools and enterprise applications. You will develop guides and resources, respond to user questions, and gather feedback to improve materials and delivery.

The role emphasizes clear communication, strong organizational skills, and a willingness to learn, within a healthcare-focused non-profit environment that values servant leadership.