Tech Support Specialist — Remote/Flexible Hours

OceanWave Maritime; Las Vegas (NM); On-site; USD 11,000 - 13,000; Part time

Job summary

OceanWave Maritime is seeking a Technical Support Specialist to join our Las Vegas team. You will diagnose and resolve hardware and software issues, install and configure systems, and train users on new software. The role emphasizes clear communication and customer-focused service.

You will work with other team members to resolve complex issues, maintain records, and stay current with technology trends. Remote candidates are considered, and the position offers flexible hours for part-time

Qualifications

• Bachelor's degree in Computer Science or related field required.
• Proven experience as Technical Support Specialist or similar role.
• Strong knowledge of Windows OS, hardware and software troubleshooting methods.
• Excellent communication skills and ability to explain technical information clearly.
• Ability to work independently and as part of a team.
• Familiarity with remote desktop applications.
• Customer-oriented attitude and flexible hours.

Responsibilities

• Diagnose and resolve technical hardware and software issues
• Install, configure, and maintain computer systems
• Provide technical support via phone, email, or in-person
• Train users on new systems or software
• Maintain accurate records of all support activities
• Collaborate with team members to resolve complex issues
• Stay up-to-date with technology trends and advancements

Skills

Windows OS troubleshooting

Hardware troubleshooting

Communication skills

Teamwork

Self-motivation

Education

Bachelor's degree in Computer Science

Tools

Remote desktop tools

Job description

OceanWave Maritime is seeking a Technical Support Specialist to join our Las Vegas team. You will diagnose and resolve hardware and software issues, install and configure systems, and train users on new software. The role emphasizes clear communication and customer-focused service.

You will work with other team members to resolve complex issues, maintain records, and stay current with technology trends. Remote candidates are considered, and the position offers flexible hours for part-time