Tech Solutions Adoption & Change Lead

AT&T Mobility Services

Atlanta (GA)

On-site

USD 120,000 - 160,000

Full time

4 days ago
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Job summary

AT&T Mobility Services in the United States seeks a Lead, Technology Solutions Management to partner with EASE and portfolio teams. You will shape adoption strategy, gather stakeholder insights, and translate complex technology changes into actions that deliver measurable value and sustained outcomes.

You will craft executive narratives, manage communications, and guide change initiatives across programs, ensuring alignment with strategy and timely delivery while reducing disruption for

Qualifications

  • Bachelor's degree in Computer Science; 5+ years of related experience.
  • Experience leading technology adoption and organizational change.
  • Proven ability to translate strategy into executive narratives and communications.
  • Experience using adoption metrics and stakeholder insights.

Responsibilities

  • Use adoption metrics and stakeholder insights to assess effectiveness and adjust strategies.
  • Develop governance templates and repeatable methods for change, adoption, and communications.
  • Collaborate with portfolio leaders to align strategy with measurable value.
  • Create executive narratives, presentations, and communications for leaders and partners.
  • Coordinate change initiatives across portfolios to minimize disruption.

Skills

Technology adoption
Organizational change
Stakeholder engagement
Communications
User/employee experience
Change management

Education

Bachelor's degree in Computer Science

Job description

AT&T Mobility Services in the United States seeks a Lead, Technology Solutions Management to partner with EASE and portfolio teams. You will shape adoption strategy, gather stakeholder insights, and translate complex technology changes into actions that deliver measurable value and sustained outcomes.

You will craft executive narratives, manage communications, and guide change initiatives across programs, ensuring alignment with strategy and timely delivery while reducing disruption for

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