Tech Services Admin & Accounts Coordinator

St. Bonaventure University (NY); Town of Allegany (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition remission

Health insurance

Dental insurance

Retirement plan

Employee Assistance Program

Campus fitness center access

Division I basketball tickets

Job summary

St. Bonaventure University in Allegany, NY seeks a Coordinator - Technology Services to provide administrative support, budget tracking, purchasing coordination, and basic technical assistance to Technology Services staff, including the CIO and Directors.

The role emphasizes customer service and requires a high school diploma or GED, 1–2 years of computer/administrative experience, and proficiency in Microsoft Office. Ability to handle confidential information is essential.

Qualifications

• High school diploma or GED required; an associates degree preferred.
• 1–2 years of computer and administrative experience preferred.
• Proficiency in Microsoft Office and basic financial practices.
• Ability to learn account administration systems and perform basic troubleshooting.
• Strong customer service and communication skills; able to explain technical information clearly.
• Excellent organization and ability to handle confidential information.

Responsibilities

• Coordinates purchasing activities with university departments and vendors, managing quotes, orders, contracts, reimbursements, and related records.
• Provides administrative support to Technology Services while maintaining accurate purchasing data and handling confidential information appropriately.
• Manages monthly budget reports and billing for multiple accounts and University departments.
• Oversees copier paper and toner inventory, ordering, tracking, and distribution across the University.
• Provides timely customer support, including basic troubleshooting for accounts, login, email, password, and access issues, escalating more complex problems as needed.
• Creates, maintains, and updates authorized user accounts while following established Technology Services security, privacy, and account-management procedures.
• Coordinates departmental schedules, calendars, meetings, special projects, and campus information updates.
• Provides administrative support as needed while staying current with relevant technology and Technology Services procedures.
• Retrieves, sorts, and distributes mail and deliveries to appropriate Technology Services personnel.
• Performs other administrative and clerical duties as assigned.

Skills

Customer service

Microsoft Office

Account administration

Troubleshooting basics

Communication skills

Education

High school diploma or GED

Associates degree preferred

Job description

St. Bonaventure University in Allegany, NY seeks a Coordinator - Technology Services to provide administrative support, budget tracking, purchasing coordination, and basic technical assistance to Technology Services staff, including the CIO and Directors.

The role emphasizes customer service and requires a high school diploma or GED, 1–2 years of computer/administrative experience, and proficiency in Microsoft Office. Ability to handle confidential information is essential.