Technology Services Operations Coordinator

St. Bonaventure University; Town of Allegany (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Tuition Remission

Health Insurance

403b Retirement Plan

Free campus fitness center access

Two free Division 1 basketball season票

Golf course membership discount

Job summary

St. Bonaventure University is seeking a Coordinator of Technology Services to handle administrative duties, budgeting, purchasing coordination, and basic technical support.

The role supports department leaders and collaborates with campus staff, students, and vendors to ensure smooth operations and timely information flow. The position emphasizes customer service, confidentiality, and organizational efficiency, with the opportunity to grow technical knowledge while maintaining daily office

Qualifications

• Proficiency in Microsoft Office, general office procedures, and basic financial and accounting practices.
• Technical aptitude to learn account administration systems, perform basic troubleshooting, maintain user accounts, and appropriately escalates technical issues.
• Strong customer service and communication skills, including the ability to explain technical information clearly to users with varying levels of technical knowledge.
• Strong organizational, record-keeping, and time-management skills with the ability to prioritize and manage multiple responsibilities.
• Ability to work independently and collaboratively while following established policies and maintaining confidentiality of sensitive information.

Responsibilities

• Coordinates purchasing activities with university departments and vendors, managing quotes, orders, contracts, reimbursements, and related records.
• Provides administrative support to Technology Services while maintaining accurate purchasing data and handling confidential information appropriately.
• Manages monthly budget reports and billing for multiple accounts and University departments.
• Oversees copier paper and toner inventory, ordering, tracking, and distribution across the University.
• Provides timely customer support, including basic troubleshooting for accounts, login, email, password, and access issues, escalating more complex problems as needed.
• Creates, maintains, and updates authorized user accounts while following established Technology Services security, privacy, and account-management procedures.
• Coordinates departmental schedules, calendars, meetings, special projects, and campus information updates.
• Provides administrative support as needed while staying current with relevant technology and Technology Services procedures.
• Retrieves, sorts, and distributes mail and deliveries to appropriate Technology Services personnel.
• Performs other administrative and clerical duties as assigned.

Skills

Microsoft Office

Customer service

Communication

Organizational skills

Confidentiality

Education

High school diploma or GED

Associates degree preferred

Job description

St. Bonaventure University is seeking a Coordinator of Technology Services to handle administrative duties, budgeting, purchasing coordination, and basic technical support.

The role supports department leaders and collaborates with campus staff, students, and vendors to ensure smooth operations and timely information flow. The position emphasizes customer service, confidentiality, and organizational efficiency, with the opportunity to grow technical knowledge while maintaining daily office