Tech Service Technician I | On-Site IT Support (Hospitality)

003 Seminole Hard Rock Tampa; United States; On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Seminole Hard Rock Tampa is looking for an IT Support Specialist to assist hotel and casino staff with computer hardware and software issues in a networked environment. You will configure, install, and maintain hardware and peripherals, and provide frontline tech support.

You will work with the Network Administrator on upgrades and patches, perform routine maintenance, and help train staff on new systems while maintaining a clean, safe work area.

Responsibilities

• Receive, configure, install and support computer hardware and peripherals in a networked environment
• Troubleshoot, diagnose and repair hardware and software issues for users in their workspace
• Assist the Network Administrator and other IT staff in the roll out of network, operating system and software upgrades and patches as those requirements arise
• Use common hand tools, diagnostic and predictive software and tools to perform routine maintenance and upgrades on computers, peripherals and network hardware and appliances
• Perform other departmental duties as may be required by Management
• Responsible for maintaining a clean, safe and hazard free work environment

Job description

Seminole Hard Rock Tampa is looking for an IT Support Specialist to assist hotel and casino staff with computer hardware and software issues in a networked environment. You will configure, install, and maintain hardware and peripherals, and provide frontline tech support.

You will work with the Network Administrator on upgrades and patches, perform routine maintenance, and help train staff on new systems while maintaining a clean, safe work area.