Tech-Savvy Teller: Elevate Banking Interactions

Santander US; Cherry Hill Township (NJ); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Santander US in New Jersey is seeking a Teller to assist customers with everyday banking needs and to process transactions with accuracy and care.

You will handle deposits, withdrawals, transfers, cash handling, and ensure compliance with policies while cross-selling banking products and educating customers on digital self-service options. Strong communication and multitasking are essential in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Provide an elevated level of customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and procedures, including compliance and risk management to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and educate them on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area to create a welcoming environment.
• Responsibilities may extend to supporting nearby branch locations as needed.

Skills

Cash handling

Customer service

Risk awareness

Policies & procedures

Communication skills

Digital tools familiarity

Attention to detail

Time management

Education

High school diploma or GED

Job description

Santander US in New Jersey is seeking a Teller to assist customers with everyday banking needs and to process transactions with accuracy and care.

You will handle deposits, withdrawals, transfers, cash handling, and ensure compliance with policies while cross-selling banking products and educating customers on digital self-service options. Strong communication and multitasking are essential in a fast-paced environment.