Tech-Savvy Sales Support Pro (Part-Time)

Victra; Alexandria (VA); Hybrid; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid Training

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Career Advancement Opportunities

Comprehensive benefits list (subject)

Job summary

Victra, Verizon's premier retailer, seeks a Sales Support Representative to enhance the in-store experience. You will assist with customer interactions, product recommendations, and merchandising while supporting the sales process and store operations.

Ideal candidates have 1+ year of customer service, are 18+, and can work evenings, weekends, and holidays. Training is provided, and Verizon services are offered at a discount. Join our team and grow with Victra.

Qualifications

• High school diploma or GED is required.
• 1+ year of customer service experience preferred.
• Willingness to work evenings, weekends, and peak holiday periods.
• Must be 18 years of age or older.
• Legal right to work in the United States.

Responsibilities

• Support account reviews, accessory recommendations, data transfers, and queue triage during busy times.
• Lead merchandising, store cleanliness and operational tasks.
• Deliver outstanding customer service during every guest interaction.
• Conduct thorough account reviews to understand guest needs and offer product recommendations.
• Create personal connections with guests and explain tech simply.
• Provide product benefits and service recommendations to meet customer needs.
• Assist team with guest interactions and follow-through in a fast-paced store.

Skills

Customer service

Product knowledge

Education

High school diploma or GED

Job description

Victra, Verizon's premier retailer, seeks a Sales Support Representative to enhance the in-store experience. You will assist with customer interactions, product recommendations, and merchandising while supporting the sales process and store operations.

Ideal candidates have 1+ year of customer service, are 18+, and can work evenings, weekends, and holidays. Training is provided, and Verizon services are offered at a discount. Join our team and grow with Victra.