Tech-Savvy Retail Supervisor — Lead, Train & Elevate Sales

Office Depot / ODP; Fort Wayne (IN); On-site; USD 38,000 - 60,000; Full time

Job summary

Office Depot is seeking a full-time Store Supervisor to lead a customer-centric team across Technology, Services, Furniture, and Print offerings. You will build strong customer relationships, drive sales, and train associates on selling techniques and service delivery.

The role requires flexible scheduling, including evenings, weekends, and some holidays, plus external key carrier responsibilities. Ideal candidates bring 1–3 years of retail/supervisory experience and comfort with POS systems.

Qualifications

• High school diploma or equivalent preferred; coursework in Business, Retail Management, or related field a plus
• 1-3 years related experience; retail, sales, customer-facing, and/or supervisory experience preferred
• Knowledgeable in Technology and Print, including use of relevant equipment and POS systems

Responsibilities

• Foster trust and exceptional client service delivery through sales and service excellence.
• Promote the selling program to recommend the best solutions and add-on products.
• Provide leadership, training, and coaching to store associates, including Print Services.
• Ensure adherence to loss prevention and operational procedures.
• Open and close the store, manage alarms and cash, and balance daily tills.

Skills

Selling skills

Interpersonal skills

Communication skills

Problem solving

Decision making

Education

High school diploma

Business coursework

Retail management coursework

Tools

POS systems

Job description

Office Depot is seeking a full-time Store Supervisor to lead a customer-centric team across Technology, Services, Furniture, and Print offerings. You will build strong customer relationships, drive sales, and train associates on selling techniques and service delivery.

The role requires flexible scheduling, including evenings, weekends, and some holidays, plus external key carrier responsibilities. Ideal candidates bring 1–3 years of retail/supervisory experience and comfort with POS systems.