Tech-Savvy Retail Sales & Service Expert

Comcast (CC) of Willow Grove; Frederick (MD); Vor Ort; USD 26.000 - 39.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental coverage

Vision coverage

XFINITY courtesy services

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement up to $8,000

Paid Time Off

401K with 6% matching

Zusammenfassung

Comcast brings together the best in media and technology. This role focuses on engaging customers in-store, explaining product features, and delivering outstanding service while helping customers manage their accounts and pay bills. You will promote Comcast/Xfinity offerings and maintain up-to-date product knowledge.

The position emphasizes teamwork, a customer-first mindset, and a dynamic, fast-paced retail environment, with opportunities to grow within Comcast NBCUniversal’s evolving portfolio.

Qualifikationen

• High School Diploma or GED required.
• Flexibility to work evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.
• Ability to lift 25-pound boxes and move around the store.

Aufgaben

• Engage customers with enthusiasm, demonstrate product features.
• Provide outstanding customer service with all interactions.
• Meet or exceed sales targets and follow up for service quality.
• Assist customers with accounts, statements, and bill payments in-store.
• Answer questions on services, update account data, and process service requests.
• Promote Comcast/Xfinity products as a brand ambassador.
• Maintain strong product knowledge and competitive awareness.

Kenntnisse

Communication

Critical Thinking

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Ausbildung

High School Diploma / GED

Jobbeschreibung

Comcast brings together the best in media and technology. This role focuses on engaging customers in-store, explaining product features, and delivering outstanding service while helping customers manage their accounts and pay bills. You will promote Comcast/Xfinity offerings and maintain up-to-date product knowledge.

The position emphasizes teamwork, a customer-first mindset, and a dynamic, fast-paced retail environment, with opportunities to grow within Comcast NBCUniversal’s evolving portfolio.