Retail Tech Sales Specialist

Comcast Careers; Olympia (WA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Tuition reimbursement

Paid time off

Job summary

Comcast is seeking a retail associate to engage customers, demonstrate product features, and deliver outstanding service in-store. You will help customers with billing questions, service choices, and account changes while promoting Comcast/Xfinity offerings.

The role emphasizes enthusiasm for technology, continuous learning, and a customer-first mindset as you work toward sales targets in a dynamic store setting.

Qualifications

• High School Diploma or equivalent is required.
• Evening, weekend, and holiday availability may be needed.
• Regular, consistent, and punctual attendance.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and delivering service excellence through follow-up.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services and processing service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology and Comcast services.
• Maintaining detailed sales product knowledge including competitive information.

Skills

Customer-focused

Workplace organization

Persuasion

Teamwork

Technical knowledge

Self motivation

Critical thinking

Problem solving

Communication

Resilience

Professional integrity

Education

High School Diploma / GED

Job description

Comcast is seeking a retail associate to engage customers, demonstrate product features, and deliver outstanding service in-store. You will help customers with billing questions, service choices, and account changes while promoting Comcast/Xfinity offerings.

The role emphasizes enthusiasm for technology, continuous learning, and a customer-first mindset as you work toward sales targets in a dynamic store setting.