Tech-Savvy Retail Sales Pro

Comcast Corporation; Springfield (IL); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Comcast XFINITY courtesy services

Discount tickets to Universal Resorts

Tuition reimbursement

Paid Time Off

401K with matching

Job summary

Comcast is seeking a retail sales associate to engage customers, explain product features, and promote Comcast/Xfinity services in-store. You will drive sales while delivering exceptional customer service and building product knowledge to assist customers with accounts and upgrades.

The role emphasizes teamwork, adaptability, and a passion for technology, with on-the-job training and a comprehensive benefits package. This position offers a base pay with uncapped commissions for high performers.

Qualifications

• High school diploma or equivalent required.
• Ability to adjust to a flexible schedule including evenings, weekends, and holidays.
• Regular, punctual attendance and ability to lift 25 pounds.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services, making changes to account data, upgrading levels of service, and processing service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology and Comcast products.
• Maintaining detailed sales product knowledge, including competitive information.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast is seeking a retail sales associate to engage customers, explain product features, and promote Comcast/Xfinity services in-store. You will drive sales while delivering exceptional customer service and building product knowledge to assist customers with accounts and upgrades.

The role emphasizes teamwork, adaptability, and a passion for technology, with on-the-job training and a comprehensive benefits package. This position offers a base pay with uncapped commissions for high performers.