Tech-Savvy Retail Sales Pro: Drive Customer Experience

Comcast; Antioch (TN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Day-One benefits

401(k) plan with company match

Paid time off

Tuition reimbursement

Job summary

Comcast Xfinity is seeking a motivated Retail Sales Associate to greet customers, demonstrate features, and guide them through product selections in our store in Antioch, TN. You will drive sales while delivering exceptional service and building product knowledge across Comcast offerings.

The role requires a high school diploma or GED, flexibility for evenings and weekends, and reliable attendance, with opportunities for earnings through base pay plus commissions.

Qualifications

• High School Diploma or GED required.
• Flexibility to work evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.

Responsibilities

• Engage customers with enthusiasm and explain product features to aid shopping decisions.
• Provide outstanding customer service in all interactions.
• Meet or exceed sales targets and follow up with customers to ensure satisfaction.
• Assist customers with interpreting account statements and paying bills in-store.
• Answer questions on services, update account data, upgrade services, and handle general service requests.
• Promote Comcast/Xfinity products as brand ambassador.
• Maintain expert-level knowledge of Comcast products and services.

Skills

Customer-focused

Workplace organization

Persuasion

Teamwork

Technical knowledge

Self-motivation

Communication

Resilience

Critical thinking

Problem solving

Professional integrity

Education

High School Diploma or GED

Job description

Comcast Xfinity is seeking a motivated Retail Sales Associate to greet customers, demonstrate features, and guide them through product selections in our store in Antioch, TN. You will drive sales while delivering exceptional service and building product knowledge across Comcast offerings.

The role requires a high school diploma or GED, flexibility for evenings and weekends, and reliable attendance, with opportunities for earnings through base pay plus commissions.