Retail Tech Sales Consultant — Customer Experience Pro

Comcast; Nashville (TN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Day-One benefits

401K Savings Plan

Tuition reimbursement

Job summary

Comcast in Nashville, TN seeks an energetic Retail Sales Associate to engage customers, demonstrate product features, and promote Comcast/Xfinity services in-store. You’ll deliver standout service, meet sales targets, and help customers manage accounts and payments, while representing the brand with enthusiasm.

The role emphasizes product knowledge, a customer-first mindset, and the ability to work flexible hours in a fast-paced retail setting. In-store training and benefits are provided.

Qualifications

• High School Diploma or equivalent.
• Flexible schedule including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer-Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Communication

Critical Thinking

Problem Solving

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast in Nashville, TN seeks an energetic Retail Sales Associate to engage customers, demonstrate product features, and promote Comcast/Xfinity services in-store. You’ll deliver standout service, meet sales targets, and help customers manage accounts and payments, while representing the brand with enthusiasm.

The role emphasizes product knowledge, a customer-first mindset, and the ability to work flexible hours in a fast-paced retail setting. In-store training and benefits are provided.