Tech-Savvy Retail Sales Pro — Customer Experience

Comcast Corporation; Chevy Chase (MD); Presencial; USD 22.000 - 31.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, Dental, and Vision

401K Savings Plan – with up to 6%

Paid Time Off

Tuition reimbursement up to $8,000

Paid Parental leave

Tuition reimbursement of up to $8,000

Discount tickets to Universal Resorts

Resumo da vaga

Comcast Corporation in the United States is seeking a dynamic retail associate to engage customers, demonstrate products, and drive sales while delivering exceptional service. The role requires flexibility to work evenings, weekends, and holidays, with a focus on security of account information and billing support.

You will promote Comcast/Xfinity products, stay knowledgeable about offerings, and contribute to a high-energy, customer-centric store.

Qualificações

• High School Diploma or equivalent.
• Flexible work schedule including evenings, weekends, and holidays as necessary.
• Regular, punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsabilidades

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment!
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Conhecimentos

Communication

Customer Focus

Problem Solving

Teamwork

Persuasion

Critical Thinking

Technical Knowledge

Resilience

Self Motivation

Professional Integrity

Workplace Organization

Formação

High School Diploma

Descrição da vaga

Comcast Corporation in the United States is seeking a dynamic retail associate to engage customers, demonstrate products, and drive sales while delivering exceptional service. The role requires flexibility to work evenings, weekends, and holidays, with a focus on security of account information and billing support.

You will promote Comcast/Xfinity products, stay knowledgeable about offerings, and contribute to a high-energy, customer-centric store.