Tech-Savvy Retail Sales Consultant

Comcast Technology Solutions; Germantown (TN); On-site; USD 31,000 - 49,000; Full time

Benefits offered by this job

Day-One benefits

401K Savings Plan

Paid Time Off

Job summary

Comcast Technology Solutions is seeking a Retail Sales Consultant to engage customers, demonstrate Xfinity products, and deliver exceptional service at our Germantown store. You will help customers interpret bills, upgrade services, and maintain a welcoming store environment.

The role emphasizes product knowledge, teamwork, and achieving sales targets while providing a great customer experience. Full-time with comprehensive benefits and growth opportunities.

Qualifications

• Interacting with customers to understand needs and explain products clearly.
• Ability to interpret customer accounts and assist with billing inquiries.
• Comfort with learning product features and promoting services to meet targets.

Responsibilities

• Engaging customers with enthusiasm, demonstrating product features to enhance shopping experience.
• Providing outstanding customer service with all interactions.
• Meeting or exceeding sales targets and following up for service excellence.
• Helping customers interpret account statements and pay bills in-store.
• Answering questions about services, upgrading plans, and processing service requests.
• Acting as a brand ambassador to promote Comcast/Xfinity products.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED (Required)

Job description

Comcast Technology Solutions is seeking a Retail Sales Consultant to engage customers, demonstrate Xfinity products, and deliver exceptional service at our Germantown store. You will help customers interpret bills, upgrade services, and maintain a welcoming store environment.

The role emphasizes product knowledge, teamwork, and achieving sales targets while providing a great customer experience. Full-time with comprehensive benefits and growth opportunities.