Tech-Savvy Retail Sales Consultant — Uncapped Commissions

Comcast Corporation; Germantown (TN); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance},{

Job summary

Comcast Xfinity Germantown, TN is seeking a motivated Retail Sales Consultant to help customers explore and purchase our products in-store. You will showcase features, assist with account questions, and close sales while delivering excellent service.

The role emphasizes teamwork, product knowledge, and a proactive approach to helping customers achieve their digital goals in a fast-paced retail setting.

Qualifications

• High School Diploma or equivalent.
• Flexible schedule including evenings, weekends, and holidays.
• Regular, punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment!

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity Germantown, TN is seeking a motivated Retail Sales Consultant to help customers explore and purchase our products in-store. You will showcase features, assist with account questions, and close sales while delivering excellent service.

The role emphasizes teamwork, product knowledge, and a proactive approach to helping customers achieve their digital goals in a fast-paced retail setting.