Tech-Savvy Retail Sales Consultant — Uncapped Commissions

Comcast Technology Solutions; Taylor (MI); Hybrid; USD 22,000 - 34,000; Full time

Benefits offered by this job

Day-One benefits

Medical, Dental, Vision coverage

Tuition reimbursement up to $8,000

Paid Time Off

401K Savings Plan

Job summary

Comcast Technology Solutions seeks a customer-focused retail associate to engage customers, demonstrate product features, and guide them through account options in-store. You will strive to meet or exceed sales targets, deliver outstanding service, interpret statements, help customers pay bills, and promote Comcast/Xfinity products as a brand ambassador.

The role requires flexibility for evenings, weekends and holidays, standing for long periods, and lifting up to 25 pounds.

Qualifications

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma or equivalent

Job description

Comcast Technology Solutions seeks a customer-focused retail associate to engage customers, demonstrate product features, and guide them through account options in-store. You will strive to meet or exceed sales targets, deliver outstanding service, interpret statements, help customers pay bills, and promote Comcast/Xfinity products as a brand ambassador.

The role requires flexibility for evenings, weekends and holidays, standing for long periods, and lifting up to 25 pounds.