Tech-Savvy Redeployment Technician (Entry-Level)

Telaid; Norcross (GA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401k with employer matching

Profit Sharing

Medical, Dental, Vision Insurance

Life and Disability Insurance

Paid Time Off (PTO)

Employee Assistance Program (EAP)

Job summary

Telaid in Norcross, GA is seeking an entry-level Redeployment Technician to handle receiving, prepping and redeploying hardware including handheld devices, terminals, scanners, servers, laptops, printers and cash drawers. Attention to detail and professional conduct are essential for success.

Work hours are 8:00 am to 5:00 pm, Monday through Friday. This role requires problem-solving abilities, the ability to lift and move equipment, and adherence to customer contracts in a fast-paced depot

Qualifications

• High School Diploma or equivalent required.
• Experience with Microsoft Excel (Preferred).
• Experience with Microsoft Outlook (Preferred).
• CompTIA A+ (Preferred).

Responsibilities

• Receive material into stock following company and customer standards.
• Identify the manufacturer model numbers of used equipment.
• Triage customer hardware for redeployment, ensuring condition and functionality meet specified requirements.
• Troubleshoot and diagnose issues with customer hardware.
• Clean and package equipment for redeployment.
• Process RMA, warranty, and disposal orders.
• Maintain accurate inventory and triage records as per company and customer expectations.

Skills

Strong technical skills

Excellent communication

Independent worker

Team collaboration

Physical stamina

Professional appearance

Repair documentation reading

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Outlook

CompTIA A+ (Preferred)

Job description

Telaid in Norcross, GA is seeking an entry-level Redeployment Technician to handle receiving, prepping and redeploying hardware including handheld devices, terminals, scanners, servers, laptops, printers and cash drawers. Attention to detail and professional conduct are essential for success.

Work hours are 8:00 am to 5:00 pm, Monday through Friday. This role requires problem-solving abilities, the ability to lift and move equipment, and adherence to customer contracts in a fast-paced depot