Entry-Level Depot Hardware Redeployment Technician

Telaid Industries Inc; Norcross (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k with employer matching

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Employee Assistance Program

Pet Insurance

Identity Protection

Employee Discount Program

Job summary

Telaid Industries Inc is seeking an Entry-Level Redeployment Technician in Norcross, GA. The role involves receiving and prepping hardware for redeployment—handheld devices, terminals, scanners, servers, laptops, printers, cash drawers, and security components—in a fast-paced environment with attention to detail and a professional demeanor.

The ideal candidate will have a problem-solving mindset, basic technical skills, and a willingness to learn through hands-on training.

Qualifications

• Strong technical and problem-solving skills.
• Excellent communication skills.
• Ability to work independently and prioritize tasks.
• Able to read and understand repair and specification documentation.
• Experience with Microsoft Excel (Preferred)
• Experience with Microsoft Outlook (Preferred)

Responsibilities

• Receive material into stock following company and customer standards.
• Identify the manufacturer model numbers of used equipment.
• Triage customer hardware for redeployment, ensuring condition and functionality meet specified requirements.
• Troubleshoot and diagnose issues with customer hardware.
• Clean and package equipment for redeployment.
• Adhere to customer contracts for warranty, third-party, or internal repairs.
• Process RMA, warranty, and disposal orders.
• Perform repairs and maintenance of equipment and parts according to contracts.
• Maintain accurate inventory and triage records as per company and customer expectations.
• Communicate effectively with management regarding customer equipment and needs.
• Handle devices safely to prevent damage during repair and processing.
• Follow safety guidelines for the depot repair area.
• Assist in maintaining the depot repair area.
• Perform other work-related duties as assigned by management.

Job description

Telaid Industries Inc is seeking an Entry-Level Redeployment Technician in Norcross, GA. The role involves receiving and prepping hardware for redeployment—handheld devices, terminals, scanners, servers, laptops, printers, cash drawers, and security components—in a fast-paced environment with attention to detail and a professional demeanor.

The ideal candidate will have a problem-solving mindset, basic technical skills, and a willingness to learn through hands-on training.