Tech-Savvy Mobile Retail Associate

T-Mobile; Lexington (KY); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off

Annual Stock Grant

Job summary

T-Mobile is hiring for a role in Lexington, Kentucky, focusing on retail operations and customer engagement. The position requires building product knowledge, assisting customers during their shopping journey, and utilizing digital tools to enhance customer satisfaction. Candidates should have a high school diploma and preferred retail experience. Employees are eligible for competitive pay starting at $18/hour with additional incentives and comprehensive benefits including medical, dental, and tuition assistance.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment preferred.
• Must be at least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Utilize digital tools to demonstrate network coverage and product features.
• Collaborate with colleagues to support customer experience.

Skills

Customer advocacy

Competitive drive

Balancing customer needs

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a role in Lexington, Kentucky, focusing on retail operations and customer engagement. The position requires building product knowledge, assisting customers during their shopping journey, and utilizing digital tools to enhance customer satisfaction. Candidates should have a high school diploma and preferred retail experience. Employees are eligible for competitive pay starting at $18/hour with additional incentives and comprehensive benefits including medical, dental, and tuition assistance.