Retail Mobile Sales & Tech Advisor

Dormont Manufacturing Co; Frankfort (KY); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Employee stock grants

Tuition assistance

Paid time off and holidays

Job summary

T-MOBILE USA, Inc. is seeking a Mobile Associate in Frankfort, Kentucky to support retail operations by engaging customers in a fast-paced environment. The role involves demonstrating technology solutions, providing training on service plans, and ensuring customer satisfaction. Candidates should possess a high school diploma, be at least 18 years of age, and have a passion for customer service. The position offers a base pay of $18/hour plus benefits including medical insurance and employee stock grants.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment preferred.
• Passionate customer advocate with a desire to connect with customers.
• At least 18 years of age and legally authorized to work in the United States.

Responsibilities

• Engage with customers to provide technology solutions tailored to their needs.
• Utilize digital tools to enhance customer understanding.
• Complete training to learn about retail processes and wireless technology.

Skills

Customer service

Sales ability

Digital tool usage

Team collaboration

Customer advocacy

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is seeking a Mobile Associate in Frankfort, Kentucky to support retail operations by engaging customers in a fast-paced environment. The role involves demonstrating technology solutions, providing training on service plans, and ensuring customer satisfaction. Candidates should possess a high school diploma, be at least 18 years of age, and have a passion for customer service. The position offers a base pay of $18/hour plus benefits including medical insurance and employee stock grants.