Tech-Savvy Luxury Vehicle Concierge

Atlanta Classic Cars Inc; Duluth, Northern (GA, KY); Hybrid; USD 50,000 - 72,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

HSA contributions

Dental & vision insurance

Paid vacation and holidays

Employee discounts on vehicles, parts,

Training opportunities

Job summary

Krause Auto Group is seeking a dynamic Mercedes-Benz Product Concierge to deliver an elevated ownership experience. You will act as a technology and product expert for discerning customers, guiding them through vehicle features and connectivity while maintaining showroom excellence.

This role emphasizes luxury retail standards, strong communication, and a passion for customer service. Training, professional development, and a collaborative team culture are integral to the position.

Qualifications

• Requires strong customer-focused approach to sales and service.
• Excellent communication and interpersonal skills are essential.
• Ability to explain vehicle technology and features clearly.
• Willingness to learn and grow within a luxury brand environment.

Responsibilities

• Welcome customers and create an exceptional first impression.
• Deliver personalized vehicle demonstrations and feature walk-throughs.
• Assist customers with vehicle personalization, settings, and connectivity.
• Support showroom presentation and inventory merchandising.
• Participate in ongoing Mercedes-Benz training and education programs.

Skills

Customer experience

Communication

Technology support

Teamwork

Tools

Mercedes-Benz infotainment

Job description

Krause Auto Group is seeking a dynamic Mercedes-Benz Product Concierge to deliver an elevated ownership experience. You will act as a technology and product expert for discerning customers, guiding them through vehicle features and connectivity while maintaining showroom excellence.

This role emphasizes luxury retail standards, strong communication, and a passion for customer service. Training, professional development, and a collaborative team culture are integral to the position.