Product Concierge

Hyundai of Venice; Myrtle Beach (SC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacations

Employee appreciation celebrations

Job summary

A local automotive dealership in Myrtle Beach is seeking a customer service-oriented individual to engage clients and manage vehicle inventory effectively. Responsibilities include assisting clients in finding the right vehicle, maintaining inventory displays, and developing strong customer relationships. The ideal candidate will possess excellent communication skills and a positive, energetic approach to work. This role offers opportunities for growth within a supportive environment.

Qualifications

• Ability to maintain a hardworking, high-energy personality throughout the workday.
• Excellent verbal and written communication skills.
• Valid driver's license.

Responsibilities

• Maintain dealership inventory display.
• Assist clients in identifying the right vehicle.
• Engage in conversation with clients to understand needs.

Skills

Customer service skills

Verbal communication

Team collaboration

Attention to detail

Positive attitude

Job description

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida).

What we offer

• Medical, Dental, Vision Insurance
• 401k
• Paid Vacations
• Holiday lunches/grill outs
• Employee appreciation celebrations

Responsibilities

• Maintain dealership inventory display
• Assist in various tasks related to the vehicle's inventory and customer experience
• Greet and guide clients as they appear on the lot and hand off to the sales advisors
• Engage in conversation with clients to fully understand their needs and manage expectations
• Assist clients in identifying the right vehicle to fulfills their wants and needs
• Continuously develop product and sales acumen to become the vehicle expert. Know the in’s and the out’s of product offerings, optional packages, and the latest technologies
• Customize vehicle delivery while ensuring that the client understands the vehicle's operational features
• Initiate and cultivate enriching and long-lasting relationships with customers
• Maintain strong knowledge base of all new vehicle makes and model
• Bring your ‘A game’ along with a positive attitude to work with you every single day

Qualifications

• Ability to maintain hardworking, high-energy personality throughout the workday
• Positive can-do mentality, eager to improve
• Excellent verbal and written communication skills
• Ability to thrive in a collaborative team setting
• Effective listening and communication skills
• Attention to detail in follow-through and closing skills
• Valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.