Tech-Savvy IT Support Specialist

Concentrix; Heathrow (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

Concentrix, a leader in global business services, is seeking a Customer Service Representative to support our Information Technology services. You will handle inquiries and resolve issues while upholding our commitment to excellence in customer experience.

Tech-savvy communicator needed to work with our IT solutions, ensuring a seamless service experience and high satisfaction for customers engaging with our technology platforms.

Responsibilities

• Handle customer inquiries and resolve issues promptly.
• Provide information and guidance on IT services.
• Maintain high customer satisfaction through effective communication.

Job description

Concentrix, a leader in global business services, is seeking a Customer Service Representative to support our Information Technology services. You will handle inquiries and resolve issues while upholding our commitment to excellence in customer experience.

Tech-savvy communicator needed to work with our IT solutions, ensuring a seamless service experience and high satisfaction for customers engaging with our technology platforms.