Tech-Savvy IT Support & Customer Success

Concentrix; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Concentrix, a leader in global business services, is seeking a Customer Service Representative to support our Information Technology services. You will handle inquiries, resolve issues, and ensure a seamless customer experience aligned with our tech-based solutions.

The ideal candidate is a problem solver, effective communicator, tech-savvy, and dedicated to maintaining high customer satisfaction.

Qualifications

• Experience in customer service is preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Handle customer inquiries and resolve issues.
• Provide exceptional customer service aligned with IT services.
• Maintain high levels of customer satisfaction.

Skills

Customer service

Communication

Problem solving

Job description

Concentrix, a leader in global business services, is seeking a Customer Service Representative to support our Information Technology services. You will handle inquiries, resolve issues, and ensure a seamless customer experience aligned with our tech-based solutions.

The ideal candidate is a problem solver, effective communicator, tech-savvy, and dedicated to maintaining high customer satisfaction.