Tech-Savvy IT Support & Customer Experience Pro

Concentrix; Mount Plymouth (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Concentrix is seeking a Customer Service Representative to join our team and support our Information Technology services. You will be a problem solver and communicator who is tech-savvy, handling customer inquiries and resolving issues to maintain high satisfaction, while aligning with our technology solutions.

Ideal candidates will provide exceptional service, maintain effective communication with customers, and contribute to a seamless experience across our tech-enabled offerings.

Qualifications

• Problem solver with strong communication skills.
• Tech-savvy and able to support IT services.

Responsibilities

• Handle customer inquiries with a focus on satisfaction.
• Resolve issues promptly and accurately.
• Ensure a seamless customer experience aligned with our technology solutions.

Job description

Concentrix is seeking a Customer Service Representative to join our team and support our Information Technology services. You will be a problem solver and communicator who is tech-savvy, handling customer inquiries and resolving issues to maintain high satisfaction, while aligning with our technology solutions.

Ideal candidates will provide exceptional service, maintain effective communication with customers, and contribute to a seamless experience across our tech-enabled offerings.