Tech-Savvy Customer Support Specialist

Coforge Limited; Augusta (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

Coforge Limited in the United States is seeking a Customer Service Specialist to join a fast-paced call center environment. You will leverage strong communication, interpersonal and analytical skills to resolve inquiries and support customers effectively.

Candidates should have basic math and data entry abilities, familiarity with hardware peripherals, and troubleshooting skills. Previous high-volume call center experience is preferred to handle multitasking and rapid issue resolution.

Qualifications

• Excellent communication and interpersonal abilities.
• Strong analytical and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Basic math, data entry skills, and sales aptitude.
• Understanding of hardware peripherals and some software troubleshooting.

Skills

Communication

Interpersonal

Analytical thinking

Problem solving

Multitasking

Math skills

Data entry

Sales aptitude

Tools

Hardware peripherals

Hardware troubleshooting

Job description

Coforge Limited in the United States is seeking a Customer Service Specialist to join a fast-paced call center environment. You will leverage strong communication, interpersonal and analytical skills to resolve inquiries and support customers effectively.

Candidates should have basic math and data entry abilities, familiarity with hardware peripherals, and troubleshooting skills. Previous high-volume call center experience is preferred to handle multitasking and rapid issue resolution.