Tech-Savvy Customer Concierge & Appointment Coordinator

Socket.dev; Spirit Lake (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Job summary

Okoboji Motor Company is seeking energetic individuals to join our Business Development Team. You will act as the first point of contact for customers, handling inquiries about vehicles, financing, and dealership resources.

Training is provided, with a focus on delivering excellent service and growing within a friendly, family-owned dealership. You will learn about the latest vehicles and technologies while supporting sales efforts, social media promotions, and customer engagement across

Qualifications

• Prior customer service experience is required.
• Team player attitude and positive demeanor are essential.
• Strong communication and computer skills are necessary.
• Willing to submit to a pre-employment background check and drug screen.

Responsibilities

• Answer customer calls and follow up with sales appointments.
• Respond quickly to internet, phone and live chat inquiries using scripts and templates.
• Provide customers with initial product information and direct them to resources.
• Present initial financing options based on customer needs.
• Follow up with leads not ready to book appointments.
• Participate in team and process development sessions with dealership staff.
• Utilize CRM tracking system daily.
• Assist sales team with social media promotions for vehicles and promotions.

Skills

Customer service

Team player

Strong communication

Computer skills

Pre-employment background check

Drug screen

Tools

CRM system

Job description

Okoboji Motor Company is seeking energetic individuals to join our Business Development Team. You will act as the first point of contact for customers, handling inquiries about vehicles, financing, and dealership resources.

Training is provided, with a focus on delivering excellent service and growing within a friendly, family-owned dealership. You will learn about the latest vehicles and technologies while supporting sales efforts, social media promotions, and customer engagement across