Automotive Customer Concierge & Appointment Coordinator

Okoboji Motor Company; Spirit Lake (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Flexible Work Schedule

Discounts on products and services

Job summary

Okoboji Motor Company is seeking energetic individuals to join our Business Development Team in Spirit Lake, Iowa. This role allows you to be the link between the buyer and their future vehicle, handling inquiries from the comfort of your computer.

We offer a variety of perks including medical and dental benefits, a 401K plan, and growth opportunities. Ideal candidates have strong customer service experience, a keen enthusiasm for learning, and the ability to maintain positive relationships

Qualifications

• At least one previous role based in strong customer service experience.
• Prompt and courteous with a team player attitude.
• Willing to submit to a pre-employment background check & drug screen.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to inquiries using email, phone, and live chat.
• Provide customers with initial product information.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment.
• Participate in team development sessions.
• Utilize CRM tracking system daily.
• Assist sales team in social media promotions.

Skills

Customer service experience

Team player attitude

Strong computer skills

Enthusiastic personality

Tools

CRM tracking system

Job description

Okoboji Motor Company is seeking energetic individuals to join our Business Development Team in Spirit Lake, Iowa. This role allows you to be the link between the buyer and their future vehicle, handling inquiries from the comfort of your computer.

We offer a variety of perks including medical and dental benefits, a 401K plan, and growth opportunities. Ideal candidates have strong customer service experience, a keen enthusiasm for learning, and the ability to maintain positive relationships