Tech Retail Sales Support (Part-Time, Flexible Hours)

Victra; Spencer (MA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Paid Training

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Career Advancement Opportunities

Comprehensive benefits (subject toPlan

Job summary

Victra is hiring part-time Sales Support Representatives in our retail stores. You will support sales processes, share product knowledge, and create a positive, in-store experience for guests during high-traffic periods.

You will help with merchandising, data transfers, and account reviews, while delivering excellent customer service and building personal connections to simplify tech for guests.

Qualifications

• High school diploma or GED.
• 1+ year of customer service, preferably in a retail or service environment.
• Willingness to work evenings, weekends, holidays, November through December, and peak vacation periods.
• At least 18 years of age.
• Demonstrated experience communicating with customers to find solutions.
• Legally authorized to work in the United States.
• Physical requirements: ability to lift 10 pounds; stand for long periods.

Responsibilities

• Work alongside peers and store leaders to support account reviews, accessory recommendations, data transfers, and customer queue triage during heavy traffic periods.
• Lead merchandising, store cleanliness and operational functions.
• Deliver outstanding customer service during every guest interaction, ensuring a positive and memorable experience.
• Conduct thorough account reviews to understand guest needs and present product/service recommendations.
• Be a passionate guest advocate and connect with guests in a friendly, authentic way.
• Provide product benefits and solutions through exceptional customer service to meet guest needs.
• Create personal connections with guests to make tech look simple.
• Support a fast-paced store environment by assisting the team with guest interactions, account reviews, and follow-through.

Skills

Customer service

Retail experience

Education

High school diploma or GED

Job description

Victra is hiring part-time Sales Support Representatives in our retail stores. You will support sales processes, share product knowledge, and create a positive, in-store experience for guests during high-traffic periods.

You will help with merchandising, data transfers, and account reviews, while delivering excellent customer service and building personal connections to simplify tech for guests.