Tech Repair Retail Associate - Commission & Growth

Your Wireless, Inc.; Village of Patchogue (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

PTO

Health insurance

Vision

Dental

401k

Job summary

UBREAKIFIX is seeking in-store tech solutions experts in Patchogue, NY who are passionate about technology and helping customers. You diagnose, troubleshoot, repair devices, explain issues in simple terms, and promote protection through the Home+ insurance program.

We offer competitive hourly pay plus uncapped commissions, ongoing sales training, and serious career growth in a fast-paced team environment. A high school diploma or GED, flexible hours (including weekends), and reliable attendance

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Strong selling and follow-up skills to meet sales goals.
• Ability to explain technical issues in simple terms for customers.
• Willingness to learn new products and features.

Responsibilities

• Diagnose, troubleshoot and repair devices.
• Provide recommendations for problem resolution.
• Explain complex technician issues to customers in a non-technical manner.
• Sell Home+ insurance program through Asurion.
• Meet or exceed sales goals.
• Provide repair and replacement estimates to customers.
• Ensure repairs meet UBREAKIFIX quality standards.
• Greet customers and maintain a positive work environment.
• Answer calls with professional demeanor.
• Ensure a five-star customer experience.

Skills

Customer service

Sales

Communication

Team player

Attendance/Punctuality

Flexible hours

Education

High school diploma or GED

Tools

POS system

Job description

UBREAKIFIX is seeking in-store tech solutions experts in Patchogue, NY who are passionate about technology and helping customers. You diagnose, troubleshoot, repair devices, explain issues in simple terms, and promote protection through the Home+ insurance program.

We offer competitive hourly pay plus uncapped commissions, ongoing sales training, and serious career growth in a fast-paced team environment. A high school diploma or GED, flexible hours (including weekends), and reliable attendance