Tech Solutions Retail Associate | Commission + Growth

Your Wireless Inc; Gaithersburg (MD); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

PTO

Health insurance

Vision benefits

Dental benefits

401k

Job summary

UBREAKIFIX in Gaithersburg, MD is hiring an In Store Tech Solutions Expert to diagnose, troubleshoot, and repair devices while delivering exceptional customer service. You will explain technical issues in simple terms, assist customers with solutions, and contribute to sales through insurance programs and commissions.

Strong emphasis on meeting sales goals, maintaining inventory, and providing a five-star customer experience in a fast-paced retail environment.

Qualifications

• Interest in technology and agility at learning new products and features.
• Outstanding customer service skills and ability to sell.
• Flexible hours including weekends and holidays.

Responsibilities

• Diagnose, troubleshoot and repair devices.
• Provide recommendations for problem resolution to customers.
• Explain complex technician issues in simple terms to customers.
• Sell Home+ insurance program through Asurion and meet sales goals.
• Provide repair estimates and maintain store stock records.
• Greet customers and maintain a five-star service experience.

Skills

Customer service

Sales skills

Communication

Time management

Education

High school diploma or GED

Job description

UBREAKIFIX in Gaithersburg, MD is hiring an In Store Tech Solutions Expert to diagnose, troubleshoot, and repair devices while delivering exceptional customer service. You will explain technical issues in simple terms, assist customers with solutions, and contribute to sales through insurance programs and commissions.

Strong emphasis on meeting sales goals, maintaining inventory, and providing a five-star customer experience in a fast-paced retail environment.