Tech Product Analyst — AI & Analytics Platform

CVS Health; Lincoln (NE); On-site; USD 65,000 - 173,000; Full time

Job summary

CVS Health HR Technology is seeking a Sr. Analyst - Technology Product to shape and support the Technology products that power our HR experience. You will turn high level capability needs into clear requirements, keep product documentation current, and help the team deliver reliable releases.

You will partner closely with developers and scrum teams and act as the face of the platform to its customers. You will also research the market, bring forward new ideas, and work with tech product owners

Qualifications

• 5+ years in technology industry.
• 3+ years in technology product organization.
• 3+ years working with public cloud platforms (GCP / Azure).
• 3+ years using Jira and Confluence.
• 2+ years of strong written and verbal communication.
• 2+ years delivering presentations to large audiences.
• 2+ years collaborating with large cross‑functional teams.
• 2+ years managing multiple products and shifting priorities.
• 1+ year working with AI productivity tools (Claude / Copilot).

Responsibilities

• Define requirements, write user stories and acceptance criteria, and keep the backlog prioritized in Jira.
• Create and maintain product playbooks, help content, release notes, FAQs, and user guides in Confluence.
• Coordinate release planning, testing, and readiness, and communicate changes to stakeholders and customers.
• Partner with delivery teams; work daily with developers, scrum masters, and teams; participate in sprint ceremonies.
• Be the voice of the customer; gather feedback, handle questions, and translate insights into product improvements.
• Research and innovate; track market trends, AI/data capabilities, and bring ideas to the team.
• Contribute to planning; help build quarterly/annual roadmaps and success measures.
• Present and communicate product capabilities and roadmaps to leadership and large audiences.
• Collaborate across the enterprise; align efforts and identify opportunities for reuse.
• Manage multiple priorities across several products in high-pressure contexts.

Skills

Communication skills

Stakeholder management

Project management

Cross-functional collaboration

Adaptability

Education

Bachelor's degree

Tools

Jira

Confluence

Google Cloud Platform

Microsoft Azure

Claude

Copilot

Job description

CVS Health HR Technology is seeking a Sr. Analyst - Technology Product to shape and support the Technology products that power our HR experience. You will turn high level capability needs into clear requirements, keep product documentation current, and help the team deliver reliable releases.

You will partner closely with developers and scrum teams and act as the face of the platform to its customers. You will also research the market, bring forward new ideas, and work with tech product owners