Tech Operations Consultant: Systems, Automation & Security

CBRE Group, Inc.; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

CBRE Group, Inc. seeks an Operations Consultant to provide technical expertise across complex technology systems and support daily operations within the D&T Support function.

You will collaborate with IT teams, optimize configurations, and guide stakeholders on technology strategies and roadmaps. The role emphasizes training end-users, maintaining documentation, and ensuring security and compliance while staying current with emerging technologies to drive efficiency and resilience across the

Qualifications

• Bachelor's Degree preferred with 5-8 years of relevant experience.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In-depth knowledge of Microsoft Office products and technical skills in areas such as cloud computing, data analytics, and cybersecurity.
• Extensive organizational skills and an advanced inquisitive mindset.

Responsibilities

• Collaborate with IT teams to identify and resolve technical issues affecting business operations.
• Develop and implement process improvements to enhance efficiency and productivity.
• Analyze and optimize system configurations to ensure optimal performance and availability.
• Conduct technical assessments and provide recommendations for system upgrades and migrations.
• Collaborate with stakeholders to develop and implement technology strategies and roadmaps.
• Provide training and guidance to end-users on new technologies and system updates.
• Develop and maintain technical documentation, including user guides and technical notes.
• Identify and mitigate technical risks to ensure business continuity and disaster recovery efforts.
• Collaborate with vendors to negotiate and manage service level agreements and contracts.
• Conduct technical audits to ensure compliance with security and regulatory requirements.
• Develop and implement technical solutions to improve organizational effectiveness and efficiency.
• Stay up-to-date with emerging technologies and trends, and apply knowledge to drive business value.
• Collaborate with cross-functional teams to drive process automation and improve organizational effectiveness and efficiency.
• Identify and solve technical and operational problems of complexity.
• Develop and maintain professional and technical knowledge through continued education and training.

Job description

CBRE Group, Inc. seeks an Operations Consultant to provide technical expertise across complex technology systems and support daily operations within the D&T Support function.

You will collaborate with IT teams, optimize configurations, and guide stakeholders on technology strategies and roadmaps. The role emphasizes training end-users, maintaining documentation, and ensuring security and compliance while staying current with emerging technologies to drive efficiency and resilience across the