D&T Ops Consultant

CBRE; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

CBRE is seeking a D&T Operations Consultant to provide technical expertise and guidance to support the daily operations of complex technology systems. You will collaborate with IT teams to resolve issues and implement process improvements to boost efficiency.

The role focuses on optimizing configurations, conducting assessments, and contributing to technology roadmaps while documenting procedures and training end-users.

Qualifications

• Bachelor's Degree preferred with 5-8 years of relevant experience.
• Experience in staffing, training, development, coaching, mentoring and measuring performance is preferred.
• Ability to convey complex information and set performance expectations.
• Leadership skills to motivate teams toward operational targets across disciplines.
• In-depth knowledge of Microsoft Office, cloud computing, data analytics and cybersecurity.

Responsibilities

• Collaborate with IT teams to identify and resolve technical issues affecting operations.
• Develop and implement process improvements to enhance efficiency and productivity.
• Analyze and optimize system configurations for performance and availability.
• Conduct technical assessments and provide recommendations for upgrades and migrations.
• Collaborate with stakeholders to develop and implement technology strategies and roadmaps.
• Provide training and guidance to end-users on new technologies and system updates.
• Develop and maintain technical documentation including user guides and notes.
• Identify and mitigate technical risks to ensure business continuity and disaster recovery.
• Collaborate with vendors to negotiate and manage service level agreements and contracts.
• Conduct technical audits to ensure security and regulatory compliance.
• Develop and implement technical solutions to improve organizational effectiveness.
• Stay up-to-date with emerging technologies and apply knowledge to drive business value.
• Collaborate with cross-functional teams to drive process automation.
• Identify and solve technical and operational problems of complexity.
• Maintain professional and technical knowledge through continued education.

Skills

Cloud computing

Data analytics

Cybersecurity

Microsoft Office

Leadership

Organizational skills

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

About The Role

As a CBRE D&T Operations Consultant, you will providetechnical expertise and guidance to support the daily operations of complextechnology systems. This role is part of the D&T Support job function, responsible for providing technical support and solutions to internal users.

What You’ll Do

• Collaborate with IT teams to identify and resolvetechnical issues affecting business operations
• Develop and implement process improvements to enhanceefficiency and productivity
• Analyze and optimize system configurations to ensureoptimal performance and availability
• Conduct technical assessments and provide recommendationsfor system upgrades and migrations
• Collaborate with stakeholders to develop and implementtechnology strategies and roadmaps
• Provide training and guidance to end-users on newtechnologies and system updates
• Develop and maintain technical documentation, includinguser guides and technical notes
• Identify and mitigate technical risks to ensure businesscontinuity and disaster recovery efforts
• Collaborate with vendors to negotiate and manage servicelevel agreements and contracts
• Conduct technical audits to ensure compliance withsecurity and regulatory requirements
• Develop and implement technical solutions to improveorganizational effectiveness and efficiency
• Stay up-to-date with emerging technologies and trends, andapply knowledge to drive business value
• Collaborate with cross-functional teams to drive processautomation and improve organizational effectiveness and efficiency
• Identify and solve technical and operational problems ofcomplexity
• Develop and maintain professional and technical knowledgethrough continued education and training

What You’ll Need

• Bachelor's Degree preferred with 5 - 8 years of relevantexperience. In lieu of a degree, a combination of experience and education willbe considered.
• Experience in the areas of staffing, selection, training,development, coaching, mentoring, measuring, appraising, and rewardingperformance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated,and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broadoperational targets with impacts on own job discipline, multiple jobdisciplines, and department.
• In-depth knowledge of Microsoft Office products andtechnical skills in areas such as cloud computing, data analytics, andcybersecurity.
• Extensive organizational skills and an advancedinquisitive mindset.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).