Tech Lead, Data & Analytics Platform Support

Citigroup; Jacksonville (FL); Vor Ort; USD 120.000 - 160.000; Vollzeit

Zusammenfassung

Citi is seeking an Application Support Tech Lead to join the Data & Analytics Platforms Operations team within PBWMT. The role focuses on full‑stack technology compliance, infrastructure oversight, and risk mitigation for an enterprise analytics environment.

You will collaborate with system administrators and cross-functional stakeholders to drive improvements in platform standards, safety and soundness, and user outcomes. This is a technically grounded leadership role.

Qualifikationen

• 6+ years of experience in application support, technology operations, or a related technical discipline.

Aufgaben

• Lead assessment and monitoring of infrastructure and software compliance across Data & Analytics Platforms environments.
• Coordinate system administrators and platform users to execute remediation plans.
• Identify security vulnerabilities and technology risks and propose mitigation strategies.
• Act as SME for Citi IT and data policy and platform deployment standards.
• Define system scope and objectives for complex application enhancements.
• Translate findings into documented requirements for development and compliance programs.
• Partner with Product Owners, BAs, and tech teams to determine system impacts and align integration requirements.
• Mentor and coach junior analysts, share technical expertise, and build team capability.

Kenntnisse

Leadership

Problem solving

Cross-functional collaboration

Technical knowledge

Jobbeschreibung

Citi is seeking an Application Support Tech Lead to join the Data & Analytics Platforms Operations team within PBWMT. The role focuses on full‑stack technology compliance, infrastructure oversight, and risk mitigation for an enterprise analytics environment.

You will collaborate with system administrators and cross-functional stakeholders to drive improvements in platform standards, safety and soundness, and user outcomes. This is a technically grounded leadership role.