Tech Engagement & Communications Specialist

Manulife John Hancock; Boston (MA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Manulife John Hancock is seeking a Technology Engagement Associate to help bring our Technology culture to life through communications, events, learning programs, and engagement initiatives. You will work with leaders to strengthen connections, spark collaboration, and create a positive employee experience across internal channels and events.

This role blends content creation, event coordination, SharePoint management, and learning support to make technology approachable and inspiring for

Qualifications

• Bachelor's Degree or equivalent combination of education and experience.
• 0-3 years of experience in communications, employee engagement, marketing, event planning, business administration, technology, or a related field.
• Strong written and verbal communication skills, with the ability to communicate clearly with employees and leaders at all levels.
• Excellent organization, attention to detail, and the ability to coordinate multiple priorities.
• Proficiency with Microsoft 365 tools, including Office, Teams, and SharePoint is strongly preferred.
• A collaborative, proactive approach and enthusiasm for working with people in a fast-moving environment.

Responsibilities

• Create engaging, employee-friendly communications across Microsoft Teams, SharePoint, email, and other internal channels.
• Bring stories and strategies to life through presentations, newsletters, announcements, leadership messages, and employee updates.
• Translate complex technology initiatives into clear, accessible content that helps employees understand what's happening and why it matters.
• Help celebrate achievements, recognize employees, and build awareness of key strategic and transformation initiatives.
• Help bring Technology events to life, including town halls, leadership forums, workshops, learning sessions, and employee events.
• Coordinate event logistics from start to finish, including scheduling, invitations, registrations, materials, and follow‑up.
• Support leadership engagement activities and create well‑organized, positive experiences for employees and attendees.
• Keep SharePoint sites, communication pages, and collaboration spaces current, organized, and engaging.
• Manage digital content and resources so employees can easily find the information they need.
• Monitor engagement and identify opportunities to improve the employee digital experience.
• Help employees explore and adopt AI and emerging workplace technologies through awareness and learning initiatives.
• Create practical learning content, quick guides, and communications that make technology easier to understand and use.
• Research emerging tools and trends and identify opportunities to enhance the employee experience.
• Support innovation initiatives such as hackathons, showcases, and idea-sharing programs that encourage curiosity and collaboration.
• Help keep the team connected and organized by maintaining distribution lists, mailing groups, and engagement records.
• Support onboarding and day-to-day team coordination.
• Provide administrative support that helps engagement initiatives and the broader Technology organization run smoothly.

Skills

Strong written and verbal comms

Excellent organization

Collaborative and proactive

Thrives in a fast-moving environment

Education

Bachelor's Degree or equivalent

Tools

Microsoft 365 (Office, Teams, SharePoint)

Job description

Manulife John Hancock is seeking a Technology Engagement Associate to help bring our Technology culture to life through communications, events, learning programs, and engagement initiatives. You will work with leaders to strengthen connections, spark collaboration, and create a positive employee experience across internal channels and events.

This role blends content creation, event coordination, SharePoint management, and learning support to make technology approachable and inspiring for