Tech-Enabled Medical Receptionist – La Jolla Clinic

Modena-Allergy-Asthma; San Diego (CA); Hybrid; USD 57,308,000 - 80,231,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer matching

Paid time off

Job summary

Modena Allergy & Asthma is hiring a Medical Receptionist/Patient Services Representative to join our La Jolla clinic and support additional San Diego County locations as needed. This full-time, non-exempt role (40 hours/week, Monday–Friday) focuses on delivering patient-centered care with HIPAA-compliant processes.

Ideal candidates will have 3+ years of front desk experience, strong communication and organizational skills, and familiarity with insurance verification and EHR systems.

Qualifications

• High school diploma or equivalent required.
• 3+ years of experience in front desk or medical receptionist roles.
• Experience with insurance verification, scheduling, and EHR preferred.

Responsibilities

• Greet patients and visitors in a professional manner.
• Manage check-in/check-out, verify insurance, collect co-pays.
• Schedule appointments, testing, and follow-ups with providers.
• Submit and track prior authorizations and required documentation.
• Answer incoming calls and respond to patient inquiries.
• Maintain HIPAA-compliant records in the EHR system.
• Keep front office organized, stocked, and compliant.

Skills

Interpersonal skills

Customer service

Communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Modena Allergy & Asthma is hiring a Medical Receptionist/Patient Services Representative to join our La Jolla clinic and support additional San Diego County locations as needed. This full-time, non-exempt role (40 hours/week, Monday–Friday) focuses on delivering patient-centered care with HIPAA-compliant processes.

Ideal candidates will have 3+ years of front desk experience, strong communication and organizational skills, and familiarity with insurance verification and EHR systems.