Tech-Driven Retail Sales Pro: Unlimited Bonuses

Asurion; Lubbock (TX); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Ongoing training

Unlimited monthly bonus potential

Competitive hourly pay and benefits

Career growth opportunities

Mental, physical, and financial health

Job summary

Asurion is hiring a Retail Sales Technician to repair customer devices and deliver exceptional, personalized service in a fast-paced retail setting. You will act as the face of the brand, guiding customers through our serve, solve, and sell approach and promoting Asurion products and services.

The role emphasizes technical troubleshooting, sales goals, and a strong commitment to integrity and customer satisfaction across store locations.

Qualifications

• 1+ years of customer service/retail sales experience.
• 6+ months of experience with product service support or technology repair (preferred)
• Basic knowledge of mobile devices and operating systems
• Ability to work a flexible retail schedule, including weekends and holidays
• A passing background check (criminal and drug test)

Responsibilities

• Provide technical expertise, troubleshoot, and repair customer electronic devices
• Be the face of Asurion and deliver award-winning, personalized customer experiences
• Enhance customer experience with our serve, solve, and sell method, helping bring the Asurion Connected Home product to all customers
• Upsell Asurion product and achieve sales goals
• Contribute & support in market, based on needs of the business and store locations
• Efficiently multitask in a dynamic retail environment
• Self-manage and set priorities
• Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.

Skills

Customer service

Retail sales

Multitasking

Mobile devices knowledge

Schedule flexibility

Job description

Asurion is hiring a Retail Sales Technician to repair customer devices and deliver exceptional, personalized service in a fast-paced retail setting. You will act as the face of the brand, guiding customers through our serve, solve, and sell approach and promoting Asurion products and services.

The role emphasizes technical troubleshooting, sales goals, and a strong commitment to integrity and customer satisfaction across store locations.