Tech-Savvy Retail Associate — Unlimited Incentives

Asurion; Mesa (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Employee discounts

Paid training

Job summary

Asurion is seeking a Retail Sales Technician for a Wichita store location to deliver personalized customer service and tech guidance. You will engage shoppers with friendly communication, explain product benefits, and help customers with routine device questions and purchases.

You will join a team focused on Meet, Serve, and Sell principles, achieving sales goals while learning entry-level tech repair and product support skills in a fast-paced retail setting.

Qualifications

• Experience in customer service or retail sales is required.
• Strong communication and interpersonal skills to connect with customers.
• Ability to upsell products and services using a friendly, human-centric approach.
• Willingness to learn tech basics and work with gadgets.

Responsibilities

• Greet customers and provide personalized, human-centric experiences at the store.
• Use Serve, Solve, Sell™ techniques to upsell Asurion’s products and services.
• Assist with diagnostics and basic repair tasks as needed.
• Support the store team and adapt to retail priorities and goals.

Skills

Customer service

People skills

Communication

Upselling

Job description

Asurion is seeking a Retail Sales Technician for a Wichita store location to deliver personalized customer service and tech guidance. You will engage shoppers with friendly communication, explain product benefits, and help customers with routine device questions and purchases.

You will join a team focused on Meet, Serve, and Sell principles, achieving sales goals while learning entry-level tech repair and product support skills in a fast-paced retail setting.