Tech-Driven Rental Coordinator for Contractors

EquipmentShare; O'Fallon (IL); On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

Family Dinner Night

Competitive pay

Full benefits

Paid time off

401(k) match

Tool reimbursements

Gym stipend

Company events

Volunteer time

Career development

Diagnostics tools access

Job summary

EquipmentShare is hiring a Rental Coordinator at our O'Fallon, IL facility. You will respond to inbound leads, guide customers through the rental process, and help grow our contractor network using our proprietary T3 technology to ensure the right equipment at the right time.

You will maintain strong customer relationships, resolve inquiries promptly, and contribute to strategies that increase market share. This role offers a clear path for growth in a fast-paced, mission-driven company.

Qualifications

• Respond to customer inquiries and guide them through the rental process.
• Build relationships with contractors to expand the customer base.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process.
• Expand our existing customer base by building relationships with contractors and principals.
• Maintain and nurture existing customer relationships to ensure 100% satisfaction with service.
• Promptly respond to and resolve customer inquiries, requests, or complaints.
• Develop new sales strategies to increase market share and improve customer experience.

Skills

Customer service

Relationship building

Interpersonal skills

Communication

Education

High School diploma

Job description

EquipmentShare is hiring a Rental Coordinator at our O'Fallon, IL facility. You will respond to inbound leads, guide customers through the rental process, and help grow our contractor network using our proprietary T3 technology to ensure the right equipment at the right time.

You will maintain strong customer relationships, resolve inquiries promptly, and contribute to strategies that increase market share. This role offers a clear path for growth in a fast-paced, mission-driven company.