Rental Coordinator: Tech-Driven Construction Rentals

EquipmentShare; Waterloo (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Monthly dinner

Health benefits

PTO & holidays

401(k) match

Tool reimbursement

Gym stipend

Company events

Volunteer time

Career development

Diagnostic tools

Job summary

EquipmentShare is hiring a Rental Coordinator for our Waterloo, IA facility. You will guide customers through the rental process using our T3 tech platform and coordinate equipment needs to ensure timely delivery and satisfaction.

Ideal candidates bring a customer-service mindset, strong relationship skills, and the ability to adapt in a fast-paced, mission-driven environment. This full-time role offers benefits and opportunities for growth within the company.

Qualifications

• High School diploma or equivalent.
• Strong customer-service orientation and problem-solving.
• Ability to build and maintain relationships with customers.

Responsibilities

• Respond to inbound leads and guide customers through the rental process.
• Expand the customer base by building relationships with contractors and business principals.
• Maintain and nurture existing customer relationships and inform about new capabilities.
• Promptly respond to and resolve inquiries, complaints, or requests.
• Develop new sales strategies to increase market share and improve customer experience.

Skills

Active listening

Customer relationships

Interpersonal skills

Adaptability

Education

High School diploma

Job description

EquipmentShare is hiring a Rental Coordinator for our Waterloo, IA facility. You will guide customers through the rental process using our T3 tech platform and coordinate equipment needs to ensure timely delivery and satisfaction.

Ideal candidates bring a customer-service mindset, strong relationship skills, and the ability to adapt in a fast-paced, mission-driven environment. This full-time role offers benefits and opportunities for growth within the company.